Client Experience Banker

JP Morgan Chase; Fort Mill (SC); On-site; USD 21,000 - 26,000; Full time

Job summary

JP Morgan Chase in Fort Mill, SC seeks an in-branch client service specialist to greet clients, manage lobby flow, and deliver attentive, welcoming service.

You will support account openings and servicing, promote digital banking tools, and build trusted relationships through listening, empathy, and product knowledge.

Collaborate with branch teammates to deliver a seamless, empathetic experience, turning everyday banking into lasting relationships.

Qualifications

• Provide attentive and friendly client service in a branch setting.
• Build trusted relationships through genuine care and effective communication.
• Demonstrate ability to quickly learn banking products, policies, and procedures.

Responsibilities

• Greet clients entering the branch, deliver attentive, friendly service, and manage lobby flow.
• Open new accounts and service existing ones while following policies and procedures.
• Assist with day‑to‑day banking and enable digital options like mobile app and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations and cash handling in compliance with bank security.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learn quickly

Education

High school diploma

Job description

JP Morgan Chase in Fort Mill, SC seeks an in-branch client service specialist to greet clients, manage lobby flow, and deliver attentive, welcoming service.

You will support account openings and servicing, promote digital banking tools, and build trusted relationships through listening, empathy, and product knowledge.

Collaborate with branch teammates to deliver a seamless, empathetic experience, turning everyday banking into lasting relationships.