Client Experience Banker

ghr; Elizabeth (NJ); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Elizabeth, NJ is hiring for a front-line client associate role. The position involves engaging clients in the lobby, educating them on self-service banking options, and accurately processing cash transactions.

You will build relationships to meet financial needs and guide clients to appropriate solutions, while following all laws and internal guidelines. Applicants should be energetic, customer-focused, and able to work weekends or extended hours.

Qualifications

• Minimum education requirement as stated: High School Diploma or equivalent.
• Experience in financial services or sales is noted in the ad as desirable.
• Willingness to work weekends and extended hours is mentioned in the requirements.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Elizabeth, NJ is hiring for a front-line client associate role. The position involves engaging clients in the lobby, educating them on self-service banking options, and accurately processing cash transactions.

You will build relationships to meet financial needs and guide clients to appropriate solutions, while following all laws and internal guidelines. Applicants should be energetic, customer-focused, and able to work weekends or extended hours.