Client Relationship Expert

Bank of America; Dover (NJ); On-site; USD 34,000 - 36,000; Full time

Job summary

Bank of America in Dover, NJ is seeking a customer-focused professional to engage clients in the lobby, educate on self-service banking, and process cash transactions. You will identify client needs, connect them to financial solutions, and support a great client experience.

Requirements include strong communication, adaptability, and willingness to work weekends or extended hours at various NJ centers. Benefit eligibility is noted.

Qualifications

• High school diploma or equivalent required
• Bachelor's degree or business-related associate’s degree preferred

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Job description

Bank of America in Dover, NJ is seeking a customer-focused professional to engage clients in the lobby, educate on self-service banking, and process cash transactions. You will identify client needs, connect them to financial solutions, and support a great client experience.

Requirements include strong communication, adaptability, and willingness to work weekends or extended hours at various NJ centers. Benefit eligibility is noted.