Client Experience Banker

Bank of America Corporation; Edgewater (MD); On-site; USD 23,000 - 32,000; Full time

Job summary

Bank of America Corporation is hiring for a customer-focused banking role in the United States. The incumbent will engage clients in the lobby, educate them on self-service options, and assist with transactions while ensuring accuracy and compliance.

The position emphasizes building strong client relationships and delivering tailored financial solutions. Responsibilities include processing cash and supporting a smooth client experience, managing center traffic, and partnering with specialists to

Qualifications

• Demonstrates adaptability in a dynamic banking environment.
• Strong communication and client-facing skills.
• Ability to identify client needs and offer appropriate banking solutions.
• Proactive relationship building to grow client base.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently as needed.
• Develop in-depth knowledge of financial products to connect clients with solutions.
• Build relationships to meet client financial needs and drive trust.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America Corporation is hiring for a customer-focused banking role in the United States. The incumbent will engage clients in the lobby, educate them on self-service options, and assist with transactions while ensuring accuracy and compliance.

The position emphasizes building strong client relationships and delivering tailored financial solutions. Responsibilities include processing cash and supporting a smooth client experience, managing center traffic, and partnering with specialists to