Client Experience Banker

Kennebec-Savings-Bank; Augusta (ME); On-site; USD 29,000 - 40,000; Full time

Job summary

Kennebec Savings Bank in Augusta, ME seeks a Relationship Specialist to support daily branch operations, deliver courteous service, handle transactions, open/maintain accounts, and assist with cash operations while building strong customer relationships.

Responsibilities include deposits, referrals, and guidance on digital tools, with compliance to regulatory requirements and strong product knowledge across bank services.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 1–3 years of relevant experience (Teller, Customer Service, or similar role)
• Proficiency with computer systems, including word processing and spreadsheets.

Responsibilities

• Provide prompt, professional, and friendly service in the lobby, at the teller line, and across customer channels.
• Open and service accounts including checking, savings, CDs, IRAs, HSAs, and safe deposit boxes in compliance with regulations.
• Accurately process deposits, withdrawals, payments, check cashing, and other transactions.

Skills

Communication

Customer focus

Attention to detail

Organization

Problem solving

Integrity

Teamwork

Education

Bachelor’s degree or equivalent work experience

Job description

Kennebec Savings Bank in Augusta, ME seeks a Relationship Specialist to support daily branch operations, deliver courteous service, handle transactions, open/maintain accounts, and assist with cash operations while building strong customer relationships.

Responsibilities include deposits, referrals, and guidance on digital tools, with compliance to regulatory requirements and strong product knowledge across bank services.