Client Experience Associate - Entry-level!

Morgan Hunter; Overland Park (KS); On-site; USD 40,000 - 50,000; Full time

Job summary

Morgan Hunter is seeking a Client Experience Associate in Overland Park, KS. This full-time onsite role requires strong communication skills and attention to detail, ensuring smooth interactions for customers and partners.

You will manage customer requests, maintain records accurately, and work collaboratively to enhance service quality. Ideal candidates will have a Bachelor's Degree and experience in customer-facing roles.

If you're dedicated, organized, and eager to contribute to a growing team, we want to meet you!

Qualifications

• 1+ years in a customer facing role with strong communication.
• Experience with handling detailed account information.
• A positive attitude and a helpful mindset.

Responsibilities

• Be the first point of contact for calls and emails.
• Handle requests, updates, and account changes accurately.
• Own each interaction from start to finish.

Skills

Strong communication skills

Attention to detail

Problem solving

Ability to learn new tools quickly

Education

Bachelor's Degree from an Accredited University

Tools

CRM experience

Job description

If you love helping people and keeping things organized, this role will fit you well. We are hiring a Client Experience Associate who brings clear communication, steady follow through, and a calm presence. You will create a smooth experience for every customer and partner you support. This is a full time, in office role in the Kansas City metro area.

Responsibilities

• Be the first point of contact for calls and emails and deliver quick, accurate help
• Handle requests, updates, and account changes with care and accuracy
• Work across several systems while keeping records clean and current
• Own each interaction from start to finish and follow through until it is resolved
• Team up with others to improve processes and raise the quality of service

Qualifications

• One or more years in a customer facing role with strong communication skills
• Bachelor's Degree from an Accredited University
• Ability to learn new tools quickly and stay focused in a fast moving environment
• Sharp attention to detail and a practical approach to problem solving
• A positive attitude and a helpful mindset
• Experience with a CRM or handling detailed account information

About the Opportunity

You will join a company that is growing and values people who take pride in their work. Your ideas will be heard. Your work will make a visible impact. You will learn, grow, and help build an experience that keeps customers coming back.

If this sounds like the right next step, we would like to meet you.

Please note, this role is onsite in Overland Park, KS. No relocation is provided, and out-of-area candidates will not be considered unless you are relocating to the area. All applicants must be eligible to work in the US without sponsorship restrictions.