Support Specialist

Career Group; Kansas City (MO); On-site; USD 23,866 - 33,992; Full time

Job summary

Career Group is hiring for a customer service position in Kansas City, MO. This fully onsite role involves assisting customers with inquiries, processing orders, and maintaining detailed records. The ideal candidate has prior customer service experience and strong communication skills.

Join a team that prioritizes customer satisfaction and ensure support for all product-related needs. If you are reliable, detail-oriented, and enjoy a fast-paced environment, apply today!

Qualifications

• Previous customer service, retail, or support experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Assist customers with product inquiries, order updates, returns, and general support.
• Provide knowledgeable product recommendations and guidance.
• Maintain detailed records of customer interactions and follow-up actions.

Skills

Customer service experience

Strong communication skills

Problem-solving abilities

Job description

Kansas City, MO | Fully Onsite | Monday–Friday | $21/hour

What You'll Be Doing:

• Assist customers with product inquiries, order updates, returns, and general support
• Provide knowledgeable product recommendations and guidance on a wide range of offerings
• Process orders, exchanges, and account updates accurately and efficiently
• Maintain detailed records of customer interactions and follow-up actions
• Stay up to date on new products, promotions, and company offerings
• Support daily operational and administrative tasks as needed

What We're Looking For:

• Previous customer service, retail, or support experience preferred
• Strong communication and interpersonal skills
• Comfortable in a high-volume, customer-facing environment
• Detail-oriented with strong problem-solving abilities
• Reliable, professional, and a true team player

Ready to join a team that puts customers first? Apply today!