Client Experience Advocate — Flexible Schedule (Insurance)

Sarah Mclendon - State Farm Agent; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Sarah Mclendon - State Farm Agent is seeking a Customer Relations Representative to join our client-focused team. You will be the friendly face handling inquiries and guiding clients through their insurance needs with care and professionalism.

This role emphasizes strong communication, empathy, and team collaboration in a family-oriented agency that values growth and in-office promotions. Competitive salary, benefits, and opportunities for advancement are offered.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service is preferred, but a positive attitude is a must.
• Ability to stay calm and professional under pressure.

Responsibilities

• Provide timely, empathetic responses to customer inquiries and concerns
• Maintain and update accurate client records with meticulous attention
• Support customer retention initiatives that strengthen client loyalty
• Collaborate across departments to ensure top-tier service

Skills

Strong communication

Problem-solving abilities

Customer service experience

Empathetic approach

Job description

Sarah Mclendon - State Farm Agent is seeking a Customer Relations Representative to join our client-focused team. You will be the friendly face handling inquiries and guiding clients through their insurance needs with care and professionalism.

This role emphasizes strong communication, empathy, and team collaboration in a family-oriented agency that values growth and in-office promotions. Competitive salary, benefits, and opportunities for advancement are offered.