Customer Service & Policy Advocate — Flexible Schedule

Cedric Coleman - State Farm Agent; Memphis (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cedric Coleman - State Farm Agent is looking for a Customer Service Representative to enhance customer experiences and support agency growth. The ideal candidate should be attentive, empathetic, and detail-oriented.

You will answer customer inquiries, assist with policy changes, process claims, and maintain accurate records. This position offers flexible scheduling, health insurance, and potential opportunities for advancement within the agency.

Qualifications

• Previous customer service experience preferred.
• Strong ability to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking abilities

Job description

Cedric Coleman - State Farm Agent is looking for a Customer Service Representative to enhance customer experiences and support agency growth. The ideal candidate should be attentive, empathetic, and detail-oriented.

You will answer customer inquiries, assist with policy changes, process claims, and maintain accurate records. This position offers flexible scheduling, health insurance, and potential opportunities for advancement within the agency.