Client Experience & Administrative Coordinator

H&R Block; Wallingford (CT); On-site; USD 32,000 - 40,000; Full time

Job summary

H&R Block is seeking a motivated front office assistant in Wallingford, CT to greet clients, answer phones, and schedule appointments. You will perform data entry for client files and assist with daily office reporting, while maintaining a clean, professional office environment and supporting team members with various clerical tasks.

Ideal candidates have a high school diploma, strong customer service experience, and proficiency with Microsoft Office and web-based applications.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Experience with multiple web-based applications.
• Computer skills with Microsoft Office Suites.

Responsibilities

• Greet clients and answer phones in a friendly, professional manner.
• Schedule clients for appointments.
• Perform data entry for client files and office reporting.
• Maintain office cleanliness and organization with the team.
• Provide general clerical and confidential administrative support.
• Assist with filing, correspondence, and processing of documents for clients.

Skills

Customer service

Phone skills

MS Office

Web-based applications

Education

High school diploma or equivalent

Associate's degree or related field

Tools

Microsoft Suites

Job description

H&R Block is seeking a motivated front office assistant in Wallingford, CT to greet clients, answer phones, and schedule appointments. You will perform data entry for client files and assist with daily office reporting, while maintaining a clean, professional office environment and supporting team members with various clerical tasks.

Ideal candidates have a high school diploma, strong customer service experience, and proficiency with Microsoft Office and web-based applications.