Client Experience & Admin Engagement Specialist

commquest; Alliance (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Relationships

Visibility

Opportunities

Peace of mind

Job summary

CommQuest Services is seeking a Full-time Administrative Engagement Specialist at our Psychiatric Outpatient office in Alliance, OH. You will greet clients, manage registrations, collect payments, and update client information in the EHR, ensuring a smooth check-in and accurate records.

You will collaborate with the Finance Enrollment Specialist to explain financial responsibilities and enrollment procedures.

Qualifications

• High School Diploma or GED required.
• Proficient in MS Office and basic computer navigation.
• Experience with NextGen EHR and/or billing is highly preferred.

Responsibilities

• Greet clients and ensure a welcoming, efficient check-in.
• Perform eligibility checks and collect co-pays.
• Input and update client information in the EHR.
• Coordinate with the Finance Enrollment Specialist on enrollment procedures.
• Maintain accurate records and protect client privacy.

Skills

Customer service

Communication

Multitasking

Stress management

Education

High School Diploma or GED

Tools

MS Office

NextGen EHR

Billing systems

Job description

CommQuest Services is seeking a Full-time Administrative Engagement Specialist at our Psychiatric Outpatient office in Alliance, OH. You will greet clients, manage registrations, collect payments, and update client information in the EHR, ensuring a smooth check-in and accurate records.

You will collaborate with the Finance Enrollment Specialist to explain financial responsibilities and enrollment procedures.