Client Executive Bay Area

Litmus7; San Francisco (CA); On-site; USD 97,000 - 140,000; Full time

Job summary

A leading company in IT Services and Consulting is hiring a Client Executive for the Bay Area. The role focuses on overseeing client relationships, driving satisfaction, and identifying growth opportunities in partnership with sales leadership. This entry-level position requires a strategic mindset and the ability to contribute to client success through effective collaboration.

Qualifications

• Entry-level position within IT Services and IT Consulting industry.
• Candidates should be knowledgeable about digital transformation in businesses.
• Experience in project management would be advantageous.

Responsibilities

• Own the overall client relationship across service lines and solutions.
• Lead project reviews to assess performance and gather feedback.
• Collaborate with teams to ensure client expectations are exceeded.

Skills

Client relationship management

Consultative insights

Sales strategies

Job description

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• Own the overall client relationship across service lines and solutions.
• Lead regular project reviews with clients to assess performance, gather feedback, and identify new opportunities.
• Collaborate with delivery teams to ensure commitments are met and expectations are exceeded.
• Understand the client’s IT landscape, industry challenges, and digital transformation goals to offer consultative insights.
• Work closely with sales leadership to shape go-to-market strategies and drive pipeline development within accounts.
• Track and report on key account KPIs, risks, and opportunities.
• Act as a voice of the client internally to influence product/service roadmap and delivery improvements.
• Conduct regular status reviews, QBRs, and reporting on KPIs, project health, and client feedback.
• Stay abreast of industry trends, client developments, and emerging technologies relevant to the client’s business.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

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