Account Executive / Customer Voice Champion (Bilingual)

Corepass; Menlo Park (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Corepass seeks a Customer Account Executive to drive revenue and communicate user insights to enhance product development. This role requires interaction with both clients and a Chinese product team, emphasizing sales experience and language skills. Join an AI-first technology leader transforming the finance sector.

Benefits

Medical, dental, and vision insurance.

Flexible PTO + company holidays.

Free on-site gym complex.

Qualifications

• 2-4 years sales experience in any industry, software or fintech preferred.
• Conversational Mandarin and fluent English required.
• Experience with modern CRM like Hubspot or Salesforce.

Responsibilities

• Drive revenue by building a sales pipeline and working with marketing.
• Learn lending operations and communicate customer needs to product team.

Skills

Sales Experience

Negotiation

Prospecting

Product Demonstration

Conversational Mandarin

Fluent English

Tools

CRM Software

Job description

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This range is provided by Corepass. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $130,000.00/yr

Additional compensation types

Annual Bonus and Commission

ABOUT COREPASS

Corepass is on a mission to become the leading technology company for finance and real estate.

We are backed by YouLand, a real-estate-lending group founded in 2016 that has originated over $1.2 billion in loans and manages its own private-credit fund. YouLand’s CEO brings seven years of Wall Street private-equity experience, giving the entire organization deep capital-markets DNA.

Private credit has been the hottest product on Wall Street in recent years, and Corepass is building the infrastructure and AI-driven architecture that will power this asset class at scale. We are an AI-first technology leader: our platform replaces spreadsheets and email chains with one secure system that accelerates deal flow, sharpens risk insights, and scales cleanly.

We’re starting with software for private lenders—the heartbeat of today’s deal pipeline—because it serves our own lending operations and gives us day-one product–market fit.

WHY THIS ROLE EXISTS

We need one person who can win new revenue and pipe fresh customer insights to our China-based product team. Your day splits between closing business and translating user pain points into clear, data-backed product signals.

WHAT YOU’LL DO

Drive revenue (~70 %)

• Build pipeline through targeted outbound, warm referrals, and industry events.
• Work with marketing and design to craft sales/demo materials.

Champion the customer voice (~30 %)

• Learn our lending operations, private-credit market dynamics, and how every team uses Corepass day-to-day.
• Shadow users to spot friction first-hand and back findings with data.
• Communicate with Chinese product team on customer needs and pain points to influence product direction.

EXPERIENCE & SKILLS

• 2–4 years sales experience (industry flexible; software or fintech a plus).
• Conversational Mandarin speaking and fluent English; written Chinese is a nice-to-have.
• Strong prospecting, product demonstration, objection-handling, and negotiation chops.
• Comfortable with any modern CRM (Hubspot, Salesforce).
• Success working across time zones or remote teams.

SCHEDULE & LOCATION

• Hours: 10 a.m. – 7 p.m. PT, with a hard 5-6 p.m. China overlap.
• Office: Menlo Park, five days a week.

COMPENSATION

• On-target earnings (base plus commission and bonuses): $140,000 to $180,000.
• Medical, dental, and vision insurance.
• Flexible PTO + company holidays.
• Free on-site gym complex.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Technology, Information and Internet

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