Client Engagement & Operations Coordinator

O'Donnell/Snider Construction LP; Houston, Northern (TX, KY); Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Performance bonus program

Paid time off and holidays

Life and disability insurance

Employee Assistance Program

Training and development opportunities

Collaborative work environment

Job summary

O'Donnell/Snider Construction LP in Houston is seeking a highly organized Client Engagement Coordinator to support the Client Engagement team. This full-time on-site role reports up to the Vice President of Client Engagement and emphasizes precise data management in Salesforce and administrative tasks that propel business development and client relationships.

Key responsibilities include preparing reports and presentations, coordinating meetings, and ensuring timely follow-up.

Qualifications

• 3+ years of administrative, business development support, client engagement, CRM administration or similar experience.
• Experience with Salesforce or another CRM system strongly preferred.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Exceptional organizational skills and attention to detail.
• Comfort working with data, reports, technology and recurring deadlines.

Responsibilities

• Maintain accurate client, opportunity and pipeline information in Salesforce.
• Prepare reports, dashboards, meeting materials and presentations.
• Coordinate Client Engagement meetings, including agendas, materials, schedules and follow-up items.
• Provide administrative support for client meetings, networking opportunities and business development activities.
• Assist with planning and logistics for client appreciation events, industry events and other relationship-building activities.
• Track client engagement activities and ensure follow-up is completed and documented.
• Coordinate client satisfaction surveys and maintain client contact information.
• Monitor sources for potential business opportunities and route information to the team.
• Provide ongoing administrative support to the Vice President of Client Engagement.

Skills

Excel

PowerPoint

Organizational skills

Attention to detail

Written and verbal communication

Multitasking

Client interaction

Data handling

Tools

Salesforce

Job description

O'Donnell/Snider Construction LP in Houston is seeking a highly organized Client Engagement Coordinator to support the Client Engagement team. This full-time on-site role reports up to the Vice President of Client Engagement and emphasizes precise data management in Salesforce and administrative tasks that propel business development and client relationships.

Key responsibilities include preparing reports and presentations, coordinating meetings, and ensuring timely follow-up.