Houston Client Engagement & CRM Admin Coordinator

Odonnellsnider; Houston (TX); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with a 5% company match and imm

Performance bonus program

Paid time off and paid holidays

Life and disability insurance

Employee Assistance Program

Training and professional development

Collaborative, people-focused work环境

Job summary

O'Donnell/Snider Construction is seeking a highly organized Client Engagement Coordinator for our Houston-based Client Engagement team. This on-site, administrative business development role supports CRM, reporting and logistics to ensure top-notch client relationships.

You’ll work with the VP of Client Engagement, manage Salesforce data, prepare dashboards and coordinate meetings and events, with a focus on organization, follow-through and detail.

Qualifications

• 3+ years of administrative, business development support, client engagement, CRM administration or similar experience.
• Experience with Salesforce or another CRM system strongly preferred.
• Strong Microsoft Office skills, particularly Excel and PowerPoint.
• Exceptional organizational skills and attention to detail.
• Comfort working with data, reports, technology and recurring deadlines.
• Ability to manage multiple priorities and follow through without constant direction.
• Strong written and verbal communication skills.
• Professional and comfortable interacting with employees and clients at all levels.
• Construction, commercial real estate, architecture/engineering or professional services experience is a plus.

Responsibilities

• Maintain accurate client, opportunity and pipeline information in Salesforce.
• Prepare reports, dashboards, meeting materials and presentations that help our teams stay informed about business development activity.
• Coordinate Client Engagement meetings, including agendas, materials, schedules and follow-up items.
• Provide administrative support for client meetings, networking opportunities and business development activities.
• Assist with the planning and logistics for client appreciation events, industry events and other relationship-building activities.
• Track client engagement activities and help ensure appropriate follow-up is completed and documented.
• Coordinate client satisfaction surveys and maintain accurate client contact information.
• Monitor designated sources for potential business opportunities and route relevant information to the appropriate team.
• Provide ongoing administrative and organizational support to the Vice President of Client Engagement.

Skills

Administrative support

CRM administration

Communication skills

Organizational skills

Data handling

Tools

Salesforce

Microsoft Excel

PowerPoint

Job description

O'Donnell/Snider Construction is seeking a highly organized Client Engagement Coordinator for our Houston-based Client Engagement team. This on-site, administrative business development role supports CRM, reporting and logistics to ensure top-notch client relationships.

You’ll work with the VP of Client Engagement, manage Salesforce data, prepare dashboards and coordinate meetings and events, with a focus on organization, follow-through and detail.