Relationship Banker I: Customer Growth & Service

Fidelity Bank; Spartanburg (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Fidelity Bank in Spartanburg, SC is seeking a Relationship Banker I to handle teller and cash vault transactions, while delivering exceptional service and helping customers reach their financial goals through bank products and services. The role requires collaboration with the branch team to achieve scorecard goals, maintain controls and compliance, and provide accurate, timely service.

A high school diploma and cash handling experience are required, with teller training and background checks

Qualifications

• High school diploma or GED with one year of cash handling and customer service experience.
• Ability to pass a background check.
• Must complete teller training classes.

Responsibilities

• 40%: Handle customer transactions and balance cash drawers and vault; reconcile discrepancies.
• 15%: Identify customer needs and offer appropriate products and services.
• 10%: Assist with internal controls, daily reports, night depository deposits, and other duties.
• 10%: Demonstrate Bank's quality standards with superior customer service.
• 10%: Mitigate losses through accuracy and policy adherence.
• 10%: Achieve individual and team financial, production and relationship goals.
• 5%: Other duties as assigned.

Skills

Relationship skills

Math and computer skills

Accountability and accuracy

Time management and communication

Customer service

Teller training

Background check

Education

High school diploma or GED

Job description

Fidelity Bank in Spartanburg, SC is seeking a Relationship Banker I to handle teller and cash vault transactions, while delivering exceptional service and helping customers reach their financial goals through bank products and services. The role requires collaboration with the branch team to achieve scorecard goals, maintain controls and compliance, and provide accurate, timely service.

A high school diploma and cash handling experience are required, with teller training and background checks