Client Development Manager

Clark Nexsen; Raleigh (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Clark Nexsen, a JMT Company, is seeking a Client Development manager to develop and maintain client relationships, identify new business opportunities, and implement strategic plans for growth.

The role involves market research, leading client presentations and proposals, and collaborating with marketing to position services in the A/E industry. A Bachelor's degree and 10+ years of related experience are required.

Qualifications

• Bachelor's degree required.
• 10+ years of related experience required.
• Knowledge of the RFP structure and proposal process.
• Strong leadership, management or supervisory experience.
• Comprehensive knowledge of the firm's practice areas, clients and competition.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Develop and maintain a strong, diverse business/industry network.
• Build relationships with new/existing clients to uncover project information.
• Conduct market research on potential markets, clients and projects.
• Develop and implement strategic plans for markets, clients, and projects.
• Monitor client performance trends using CRM.
• Obtain client feedback to improve performance and implement corrective actions.
• Lead client presentations, pitches, and proposals to secure opportunities.
• Participate in training and development of future firm leaders.
• Engage in professional organizations and committees.
• Develop and report on marketing success metrics.

Skills

Relationship building

Leadership

RFP process knowledge

Strategic thinking

Education

Bachelor's degree

Tools

Microsoft Office Suite

CRM systems

Job description

Join Clark Nexsen, a JMT Company, and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful impact on our communities and the world through the projects we help bring to life.

Clark Nexsen, a JMT Company is seeking a Client Development manager who will be responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for appropriate service line.

Essential functions and responsibilities

• Develop and maintain a strong and diverse business/industry network
• Develop relationships with new/existing clients to discover project and program information
• Conduct market research and gather information on potential markets, clients and projects
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
• Monitor client performance trends/issues utilizing CRM
• Obtain feedback from clients to assess past JMT performance. Develop correction action plans, as necessary
• Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
• Participate in training and development of future firm leaders
• Involved in Professional organizations, committees, and Officer positions
• Develop and report on Metrics of Marketing success

Nonessential functions and responsibilities

• Perform other related duties as assigned

Requirements

• Proficient in Microsoft Office Suite

Qualifications

• Bachelor's degree
• 10+ years of related experience
• Comprehensive knowledge of firm's practice areas, clients and competition
• Leadership, management or supervisory experience
• Proficient in Microsoft Office Suite
• Knowledgeable of the RFP structure and proposal process
• Strong understanding of A/E industry terminology, business practices and delivery methods

Preferred Experience

• Professional Registration and/or certifications in area of specialization

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.

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