Client Development Manager

Johnson, Mirmiran & Thompson; Raleigh (NC); On-site; USD 110,000 - 170,000; Full time

Job summary

Johnson, Mirmiran & Thompson is a dynamic, employee-owned consulting firm seeking a senior business development professional to cultivate client relationships and secure new opportunities. You will develop and implement strategic plans, monitor market trends, and lead pitches and proposals to position services effectively.

The role emphasizes building a strong client network, overseeing RFP processes, and contributing to market development within an engineering/architecture context.

Qualifications

• 10+ years of related experience in business development or account management.
• Comprehensive knowledge of the firm’s practice areas, clients and competition.
• Leadership, management or supervisory experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Develop and maintain a strong and diverse business/industry network.
• Develop relationships with new/existing clients to discover project and program information.
• Conduct market research and gather information on potential markets, clients and projects.
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects.
• Monitor client performance trends/issues utilizing CRM.
• Lead client presentations, pitches, and proposals to position services and secure opportunities.

Skills

Relationship building

Leadership / management

Market research

Proposal development

CRM familiarity

Education

Professional Registration / Certifications

Tools

Microsoft Office Suite

CRM software

Job description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms.

Position summary: Responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for appropriate service line.

Essential functions and responsibilities

• Develop and maintain a strong and diverse business/industry network
• Develop relationships with new/existing clients to discover project and program information
• Conduct market research and gather information on potential markets, clients and projects
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
• Monitor client performance trends/issues utilizing CRM
• Obtain feedback from clients to assess past JMT performance. Develop correction action plans, as necessary
• Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
• Participate in training and development of future firm leaders
• Involved in Professional organizations, committees, and Officer positions
• Develop and report on Metrics of Marketing success

Nonessential functions and responsibilities

• Perform other related duties as assigned

Required Skills

• Proficient in Microsoft Office Suite

Required Experience

• 10+ years of related experience
• Comprehensive knowledge of firm’s practice areas, clients and competition
• Leadership, management or supervisory experience
• Proficient in Microsoft Office Suite
• Knowledgeable of the RFP structure and proposal process
• Strong understanding of A/E industry terminology, business practices and delivery methods

Preferred Experience

• Professional Registration and/or certifications in area of specialization

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.