Client Development Manager

Clark Nexsen, a JMT Company; Raleigh (NC); On-site; USD 110,000 - 170,000; Full time

Job summary

Clark Nexsen, a JMT Company, is seeking a Client Development Manager to lead the development and management of client relationships that generate sustainable revenue. You will identify opportunities, craft strategic plans, and drive marketing activities to secure new business across service lines.

In this role, you will build a diverse network, conduct market research, and monitor CRM data to inform action plans. Strong leadership and knowledge of the A/E industry are essential for success.

Qualifications

• 10+ years of related experience.
• Comprehensive knowledge of firm’s practice areas, clients and competition.
• Leadership, management or supervisory experience.
• Knowledgeable of the RFP structure and proposal process.
• Strong understanding of A/E industry terminology, business practices and delivery methods.

Responsibilities

• Develop and maintain a strong and diverse business/industry network.
• Develop relationships with new/existing clients to discover project and program information.
• Conduct market research and gather information on potential markets, clients and projects.
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects.
• Monitor client performance trends/issues utilizing CRM.
• Obtain feedback from clients to assess past JMT performance and develop corrective actions.
• Lead client presentations, pitches, and proposals to secure new business opportunities.
• Participate in training and development of future firm leaders.
• Involved in professional organizations, committees, and officer positions.
• Develop and report on metrics of marketing success.

Skills

Proficient in Microsoft Office Suite

Job description

Join Clark Nexsen, a JMT Company, and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients—while making a meaningful impact on our communities and the world through the projects we help bring to life.

Clark Nexsen, a JMT Company is seeking a Client Development manager who will be responsible for developing, monitoring and maintaining client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for appropriate service line.

Essential functions and responsibilities

• Develop and maintain a strong and diverse business/industry network
• Develop relationships with new/existing clients to discover project and program information
• Conduct market research and gather information on potential markets, clients and projects
• Develop, monitor and implement strategic business and action plans for potential markets, clients, and projects
• Monitor client performance trends/issues utilizing CRM
• Obtain feedback from clients to assess past JMT performance. Develop correction action plans, as necessary
• Lead client presentations, pitches, and proposals to effectively position services and secure new business opportunities.
• Participate in training and development of future firm leaders
• Involved in Professional organizations, committees, and Officer positions
• Develop and report on Metrics of Marketing success

Nonessential functions and responsibilities

• Perform other related duties as assigned

Required Skills

• Proficient in Microsoft Office Suite

Required Experience

• 10+ years of related experience
• Comprehensive knowledge of firm’s practice areas, clients and competition
• Leadership, management or supervisory experience
• Proficient in Microsoft Office Suite
• Knowledgeable of the RFP structure and proposal process
• Strong understanding of A/E industry terminology, business practices and delivery methods

Preferred Experience

• Professional Registration and/or certifications in area of specialization

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.