Client Delivery Lead, SaaS Projects

Aspira; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Aspira is seeking a Client Delivery Project Manager to orchestrate large-scale client engagements, from RFP through deployment and renewal. You will coordinate with Account Management, Product, Engineering, Legal, and Finance to deliver scalable, predictable outcomes across the client lifecycle.

You will own end-to-end implementation, platform migration projects, and post-launch support, ensuring alignment with contract scope, timelines, and client success metrics in a fast-paced PMO environment.

Qualifications

• Demonstrated experience managing complex, cross-functional projects such as RFPs, implementations, migrations, or transitions.
• Strong organizational, documentation, and process improvement skills.
• Comfortable coordinating across technical and non-technical teams.
• Clear, confident communicator with strong client-facing skills.
• Adaptable, emotionally intelligent, and able to thrive in an evolving environment.
• Demonstrated ability to quickly learn new technical concepts and systems.

Responsibilities

• Own end-to-end implementation projects, including feature implementations for existing clients and new migrations.
• Lead project kickoffs and governance cadences with status calls and risk tracking.
• Maintain detailed project plans, timelines, milestones, and dependencies.
• Identify risks and blockers early and drive resolution to maintain momentum.
• Coordinate RFPs, proposals, and responses with cross-functional contributors.
• Support upsell opportunities and template-based enablement for existing modules.

Skills

Project management

Cross-functional coordination

Client-facing skills

SaaS experience

Education

Bachelor's degree

Tools

Jira

Monday.com

Confluence

Microsoft 365

Job description

Aspira is seeking a Client Delivery Project Manager to orchestrate large-scale client engagements, from RFP through deployment and renewal. You will coordinate with Account Management, Product, Engineering, Legal, and Finance to deliver scalable, predictable outcomes across the client lifecycle.

You will own end-to-end implementation, platform migration projects, and post-launch support, ensuring alignment with contract scope, timelines, and client success metrics in a fast-paced PMO environment.