Client Delivery Lead, Payments & Platform Transformation

Kraken; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

Kraken is seeking a Client Delivery Lead to drive transformation journeys for energy and utility clients. You will manage senior stakeholder relationships, own a domain, and translate client needs into actionable plans with product teams.

You’ll champion iterative development, balance platform capabilities with client requirements, and guide clients through organizational change in a fast-moving, flat, and agile environment.

Qualifications

• Experience leading client-focused technology delivery.
• Ability to translate client needs into clear action plans.
• Strong collaboration with product managers and developers.

Responsabilités

• As Client Delivery Lead, drive transformation journeys for clients.
• Manage relationships with client counterparts (product/business owners).
• Own a domain or product area and oversee technology delivery.
• Understand client needs and balance existing capabilities with custom solutions.
• Triage requests and align timelines with company teams for delivery.
• Translate client needs into clear priorities with product managers.
• Encourage iterative development and shared platforms over bespoke builds.
• Navigate ambiguity and guide stakeholders through change.

Connaissances

Client delivery

Stakeholder management

Product ownership

Agile delivery

Problem solving

Communication

Change management

Description du poste

Kraken is seeking a Client Delivery Lead to drive transformation journeys for energy and utility clients. You will manage senior stakeholder relationships, own a domain, and translate client needs into actionable plans with product teams.

You’ll champion iterative development, balance platform capabilities with client requirements, and guide clients through organizational change in a fast-moving, flat, and agile environment.