Client Delivery Lead, Market Data SaaS (Remote, US)

DataBP, LLC; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Job summary

DataBP is a fast-growing SaaS company and the Client Delivery Manager (Americas) role is a full-time remote position based in the United States. You will own delivery for a portfolio of market data clients through the lifecycle, from discovery to ongoing enhancements and change requests, coordinating with Account Management, Implementation, Solution Architecture and engineering teams.

You will lead discovery sessions, advise on data licensing, entitlements and usage/reporting, translate

Qualifications

• 5+ years in client delivery, client success, professional services, implementation consulting or technical account management, ideally in financial markets
• Proven experience leading enterprise client engagements from discovery through delivery
• Strong requirements-gathering and planning skills
• Experience coordinating technical teams without direct line management
• Ability to manage several enterprise clients and competing priorities at once
• Experience with Jira and Confluence
• Assertive, organized, and comfortable leading client-facing meetings
• Right to work in the United States

Responsibilities

• Own delivery for assigned clients, including major exchanges and data vendors
• Run discovery sessions to understand clients’ market data policies, licensing models and business objectives
• Advise clients on best practice for data licensing, entitlements, usage reporting, audits and billing
• Translate requirements into delivery plans and prioritized workstreams
• Plan, prioritize and track configuration and development work in Jira
• Manage scope, timelines and budget on time-and-materials engagements
• Identify risks, remove blockers and escape where needed
• Lead status meetings and senior stakeholder communications
• Coordinate UAT and go-live for new implementations and ongoing change

Job description

DataBP is a fast-growing SaaS company and the Client Delivery Manager (Americas) role is a full-time remote position based in the United States. You will own delivery for a portfolio of market data clients through the lifecycle, from discovery to ongoing enhancements and change requests, coordinating with Account Management, Implementation, Solution Architecture and engineering teams.

You will lead discovery sessions, advise on data licensing, entitlements and usage/reporting, translate