Client Data Integration Specialist

Forsta; South Bend (IN); On-site; USD 50,000 - 55,000; Full time

Job summary

Press Ganey is seeking a Data Specialist (CDS) to manage client data feeds from HRIS systems into PG platforms, supporting employee engagement and pulse surveys. This role partners with clients to optimize data quality and delivery timelines.

You will work with upstream and downstream teams to document data configuration requirements, handle large data sets, and ensure accurate, timely integration while upholding SOPs and quality standards.

Qualifications

• 1-3 years of health care, quality improvement or project management experience.
• Proven excellence in the support and service to complex customers and/or data sets.
• Use of demonstrated analytical skills to identify, research, and solve complex problems with a sense of urgency.

Responsibilities

• Leads clients through ingress of data from client's HRIS system to PG systems from initial conversations outlining process through testing and finalizing data file and update plan
• Advises client on how to maximize the value of their partnership with Press Ganey for engagement surveys including employee, physician, and nursing-specific projects
• Drafts and maintains data rules to ensure accurate data, identify missing data, and help client update data, as needed
• Adheres to deadlines to ensure overall client deliverables are executed as scheduled
• Collaborates with client and internal team to develop plans for sharing data in a timely fashion that ensures accuracy and availability of the data for projects
• Provide support for service failures/recovery
• Act as an effective member of a team and cross-team product group
• Performs standard data integration configurations
• Cascades requirements to downstream teams and checks configuration accuracy
• Confirms requirements accuracy and completeness with upstream teams
• Updates upstream teams of configuration request status
• Escalates operational risks and SOP deviations to managers
• Ensure accurate and timely data integration delivery while adhering to SOPs and quality standards
• Track tasks, mitigate risks, and elevate blockers proactively
• Document integration decisions and maintain up-to-date records

Skills

Healthcare data

Data integration

Client-facing

Project management

Analytical skills

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Excel

Job description

Press Ganey is seeking a Data Specialist (CDS) to manage client data feeds from HRIS systems into PG platforms, supporting employee engagement and pulse surveys. This role partners with clients to optimize data quality and delivery timelines.

You will work with upstream and downstream teams to document data configuration requirements, handle large data sets, and ensure accurate, timely integration while upholding SOPs and quality standards.