Client Data & Insights Specialist

Press Ganey Associates LLC; South Bend (IN); On-site; USD 50,000 - 55,000; Full time

Job summary

Press Ganey Associates LLC in South Bend, IN is seeking a Client Data Specialist (CDS) to work with client accounts, supporting data feeds from HRIS to Press Ganey systems for employee engagement projects and surveys. You will partner with clients to define data configuration needs and ensure end-to-end data integration quality.

The role requires 1–3 years in healthcare or project management, strong Excel and MS Office skills, and excellent communication.

Qualifications

• 1-3 years of health care, quality improvement or project management experience.
• Proven excellence in supporting complex customers and data sets.
• Strong analytical skills to identify, research, and solve complex problems with a sense of urgency.
• Proficiency with Microsoft Office (Word, Excel, Outlook, etc.) with demonstrated higher level Excel skills preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Lead clients through ingress of data from client’s HRIS system to PG systems from initial conversations outlining process through testing and finalizing data file and update plan
• Advises client on how to maximize the value of their partnership with Press Ganey for engagement surveys including employee, physician, and nursing-specific projects
• Drafts and maintains data rules to ensure accurate data, identify missing data, and help client update data, as needed
• Adheres to deadlines to ensure overall client deliverables are executed as scheduled
• Collaborates with client and internal team to develop plans for sharing data in a timely fashion that ensure accuracy and availability of the data for projects

Skills

Health care experience

Quality improvement

Project management

Analytical skills

Client service

Education

Bachelor’s degree

Tools

Excel

Word

Outlook

Job description

Press Ganey Associates LLC in South Bend, IN is seeking a Client Data Specialist (CDS) to work with client accounts, supporting data feeds from HRIS to Press Ganey systems for employee engagement projects and surveys. You will partner with clients to define data configuration needs and ensure end-to-end data integration quality.

The role requires 1–3 years in healthcare or project management, strong Excel and MS Office skills, and excellent communication.