Client/Customer Service Representative

Favorite Healthcare Staffing, Inc.; Kansas City (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Full-time direct hire

Comprehensive benefits

Job summary

Favorite Healthcare Staffing, Inc. is seeking a friendly Bilingual Clinic Support Representative for Hickman Mills Dental.

The role supports front-office operations, patient registration, check-in/out, and insurance verification, with a focus on delivering an excellent patient experience in Spanish and English. This full-time position offers a Monday–Friday schedule, competitive hourly pay, and a comprehensive benefits package.

Qualifications

• Fluent in Spanish and English required.
• 4+ years of medical office, clinic, or hospital registration experience.
• Experience with patient registration and insurance verification preferred.
• Proficient computer skills.

Responsibilities

• Greet and assist patients in a professional and caring manner.
• Complete patient registration, check-in, and check-out processes.
• Verify patient demographics and insurance information.
• Assist with scheduling and front-office administrative duties.
• Support insurance verification and billing-related processes.
• Maintain accurate patient records and documentation.
• Provide excellent customer service to patients, visitors, and staff.

Skills

Bilingual Spanish/English

Communication skills

Education

High school diploma or GED

Job description

Clinic Support Representative – Hickman Mills Dental – Full-Time | Medical Office

We are seeking a friendly, professional, and experienced Bilingual Clinic Support Representative to support front-office operations and provide an excellent patient experience. The ideal candidate will be fluent in Spanish and English and have strong medical office or hospital registration experience.

Key Highlights

• Competitive hourly pay: $15.97–$21.96 per hour
• Monday through Friday schedule
• Full-time direct hire opportunity
• Comprehensive benefits package

Responsibilities

• Greet and assist patients in a professional and caring manner
• Complete patient registration, check-in, and check-out processes
• Verify patient demographics and insurance information
• Assist with scheduling and front-office administrative duties
• Support insurance verification and billing-related processes
• Maintain accurate patient records and documentation
• Provide excellent customer service to patients, visitors, and staff

Qualifications

• High school diploma or GED required
• Fluent in Spanish and English required
• 4+ years of medical office, clinic, or hospital registration experience required
• Experience with patient registration and insurance verification preferred
• Working knowledge of healthcare billing and collection processes
• Proficient computer skills required
• Strong communication and interpersonal skills
• Excellent customer service and attention to detail