Client/Customer Service Representative

Favorite Healthcare Staffing, Inc.; Riverside (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Favorite Healthcare Staffing, Inc. seeks a friendly Bilingual Clinic Support Representative to back front-office functions at the Northland Clinic. You will handle patient registration, insurance verification, scheduling, and daily administrative tasks, ensuring a smooth patient experience.

The role requires fluency in Spanish and English, a high school diploma or GED, and 4+ years in medical office or hospital registration. Competitive benefits accompany a full-time direct hire position.

Qualifications

• High school diploma or GED required.
• Fluent in Spanish and English.
• 4+ years of medical office, clinic, or hospital registration experience.
• Experience with patient registration and insurance verification preferred.
• Working knowledge of healthcare billing and collection processes.
• Proficient computer skills.
• Strong communication and interpersonal skills.
• Excellent customer service and attention to detail.

Responsibilities

• Greet and assist patients in a professional and caring manner
• Complete patient registration, check-in, and check-out processes
• Verify patient demographics and insurance information
• Assist with scheduling and front-office administrative duties
• Support insurance verification and billing-related processes
• Maintain accurate patient records and documentation
• Provide excellent customer service to patients, visitors, and staff

Skills

Spanish fluency

English fluency

Customer service

Interpersonal skills

Education

High school diploma or GED

Job description

Clinic Support Representative – Northland Clinic– Full-Time | Medical Office

Position Overview

We are seeking a friendly, professional, and experienced Bilingual Clinic Support Representative to support front-office operations and provide an excellent patient experience. The ideal candidate will be fluent in Spanish and English and have strong medical office or hospital registration experience.

Key Highlights

• Competitive hourly pay: $15.97–$21.96 per hour
• Monday through Friday schedule
• Full-time direct hire opportunity
• Comprehensive benefits package

Responsibilities

• Greet and assist patients in a professional and caring manner
• Complete patient registration, check-in, and check-out processes
• Verify patient demographics and insurance information
• Assist with scheduling and front-office administrative duties
• Support insurance verification and billing-related processes
• Maintain accurate patient records and documentation
• Provide excellent customer service to patients, visitors, and staff

Qualifications

• High school diploma or GED required
• Fluent in Spanish and English required
• 4+ years of medical office, clinic, or hospital registration experience required
• Experience with patient registration and insurance verification preferred
• Working knowledge of healthcare billing and collection processes
• Proficient computer skills required
• Strong communication and interpersonal skills
• Excellent customer service and attention to detail

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