Client Concierge & Front Desk Support

Ezetop LLC; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Progressive Reporting Agency dba Motor Carrier HQ, based in Salt Lake City, Utah, seeks a Receptionist to serve as the first contact for clients, visitors, and guests. This fast-paced role supports coaches and the administrative team by handling calls, greeting guests, and coordinating paperwork.

The position emphasizes problem solving, learning on the fly, and delivering excellent customer service while maintaining confidentiality and a welcoming office environment.

Qualifications

• 2+ years of administrative or business-related experience.
• Bilingual in Spanish, a plus though not required.
• Ability to provide world-class customer service.
• Excellent written and oral communication skills, including the ability to interact professionally with a diverse group of individuals.
• Extremely detail-oriented, organized and able to manage time efficiently with strong follow-through skills.
• Optimistic attitude with the ability to learn, adapt and solve problems quickly.
• Upbeat and positive personality, highly motivated to succeed.
• Team player and self-starter who takes direction well but can also work independently.

Responsibilities

• Answer and direct incoming phone calls in a professional and friendly manner.
• Greet, assist, and provide information to clients, visitors, and guests.
• Provide administrative support to business coaches and office staff.
• Assist clients with paperwork, forms, and documentation to maintain their trucking companies.
• Maintain an organized, clean, and welcoming reception area.
• Handle sensitive company and client information with confidentiality.
• Support special projects and other assigned tasks.

Skills

Written communication

Oral communication

Customer service

Time management

Problem solving

Team player

Self-starter

Independent work

Positive attitude

Education

High School diploma

Tools

Microsoft Office

Job description

Progressive Reporting Agency dba Motor Carrier HQ, based in Salt Lake City, Utah, seeks a Receptionist to serve as the first contact for clients, visitors, and guests. This fast-paced role supports coaches and the administrative team by handling calls, greeting guests, and coordinating paperwork.

The position emphasizes problem solving, learning on the fly, and delivering excellent customer service while maintaining confidentiality and a welcoming office environment.