Front Desk Admin

Expeditors; Salt Lake City (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Vacation

401(k) with employer match

Medical, Prescription, Dental & Vision Coverage

Employee Stock Purchase Plan

Paid Sick Time

Training and Development Programs

Job summary

A global logistics company is seeking a Front Desk Admin in Salt Lake City, UT to manage phone calls and guest interactions while supporting accounts receivable functions. The ideal candidate will demonstrate Microsoft Office proficiency and excellent communication skills, fostering a positive environment. Benefits include paid vacation, 401(k) with employer match, and training programs. This full-time position spans Monday to Friday, providing opportunities for career growth within the company.

Qualifications

• Experience in customer service is preferred.
• Proven ability to manage multiple tasks and prioritize effectively.
• Ability to maintain a professional demeanor in high-pressure situations.

Responsibilities

• Answer incoming phone calls and direct callers appropriately.
• Greet guests professionally and notify employees of their arrival.
• Maintain a digital visitor log for office security.
• Assist in accounts receivable collection and service provider payments.
• Send invoices to customers daily.
• Help with shipment tracking and other department requests.

Skills

Microsoft Office proficiency

Excellent oral and written communication skills

Excellent organizational and time management skills

Positive and willing to help attitude

Professional attitude and attire

Accounting comprehension

English language proficiency

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they\'re chances to grow, do what you love and build a career with us!

Job Description

Main Responsibilities for Front Desk Admin

• Answer incoming phone calls to the office main line and direct the caller to the appropriate employee or department
• Greet guests professionally and with a smile and notify employees that their guest arrived
• Take accurate messages
• Maintain a digital visitor log for security
• Distribute mail to depts as appropriate
• Assist with accounts receivable collection and payments to service providers
• Sending invoices to customers daily
• Maintaining an account list with customer accounting details
• Posting incoming customer payments
• Assist with shipment tracking to help various depts
• Assist Management, Administration, and other Departments as requested
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Qualifications

Preferred Qualifications

• Microsoft Office proficiency
• Excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels
• Excellent organizational and time management skills
• Positive and willing to help attitude
• Professional attitude and attire that exemplifies the Expeditors Culture
• Accounting comprehension or acumen
• English language proficiency

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Annual Paid Holidays (10)
• Potential Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
• 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement
• Position is full time (40 hours per week) Monday through Friday

All your information will be kept confidential according to EEO guidelines.