Client Concierge Banker I

TD Bank Group; Wall (SD); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank Group in Wall, New Jersey, is hiring an Associate Banker I to be the hospitality ambassador at the branch. You will handle everyday banking with accuracy and confidence, guiding clients and helping them achieve financial goals while adhering to risk standards.

The role requires strong communication, organization, and problem-solving skills, with hours aligning to branch operations, including evenings and weekends.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients (volunteer, education, military, etc. can count).
• Teller or cash-handling experience in a client-facing/financial institution preferred.
• Ability to work evenings, weekends, and holidays.
• Strong organization, communication, problem-solving, and independent work skills.

Responsibilities

• Orchestrates the overall client experience by managing client flow and serving as the first point of contact.
• Educates clients on banking products and digital capabilities to enhance convenience and financial well-being.
• Identifies client needs and refers them to appropriate partners to achieve financial goals.
• Operates within policy and risk frameworks, ensuring compliant and responsible outcomes.

Skills

Customer service

Cash handling

Communication

Problem solving

Microsoft Office

Notary License (preferred)

Education

High school diploma or GED

Job description

TD Bank Group in Wall, New Jersey, is hiring an Associate Banker I to be the hospitality ambassador at the branch. You will handle everyday banking with accuracy and confidence, guiding clients and helping them achieve financial goals while adhering to risk standards.

The role requires strong communication, organization, and problem-solving skills, with hours aligning to branch operations, including evenings and weekends.