Entry-Level Banking Concierge & Client Advisor

TD; Ocean Township (NJ); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Bank in Ocean Township, NJ seeks a part-time Client Services Associate to deliver friendly, accurate everyday banking while guiding clients through self-service options. You will support client inquiries, perform routine transactions, and contribute to a high-touch experience that reinforces TD's service standards.

The role requires strong communication, organization, and problem-solving skills, with a focus on accuracy and compliance in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED required; prior client experience valued.
• 1 year demonstrated experience interacting with clients or customers.
• Notary license preferred but not required.

Responsibilities

• Acts as the first point of contact for clients, guiding traffic and delivering a high-touch experience.
• Processes daily banking transactions accurately and efficiently while recognizing opportunities to serve clients better.
• Educates clients on products and self-service options, using insights to propose suitable solutions.
• Escalates non-standard issues with clear judgment and adherence to policy.

Skills

Customer service

Communication

Problem solving

Time management

Education

High school diploma or GED

1 year demonstrated experience working with clients

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Ocean Township, NJ seeks a part-time Client Services Associate to deliver friendly, accurate everyday banking while guiding clients through self-service options. You will support client inquiries, perform routine transactions, and contribute to a high-touch experience that reinforces TD's service standards.

The role requires strong communication, organization, and problem-solving skills, with a focus on accuracy and compliance in a fast-paced retail banking environment.