Client Concierge

Hopesglobalgetaways; Henderson (NV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Ongoing training and development

Incentive programs

Job summary

Hopesglobalgetaways is expanding its remote team and seeking dependable Client Concierges to support clients in planning travel and lifestyle experiences. In this role, you'll communicate with clients, organize travel details, and maintain smooth planning processes. Ideal candidates should have strong communication skills and attention to detail. This position is fully remote with flexible hours, and no prior travel experience is required as full training is provided.

Qualifications

• At least 18 years of age.
• Authorized to work in the U.S., U.K., Mexico, Australia, Spain, or other qualifying regions.

Responsibilities

• Communicate with clients to understand their preferences.
• Assist with organizing travel accommodations, transportation, and activities.
• Keep clients informed with updates.
• Respond to questions through email and online messaging.
• Maintain organized records within internal systems.

Skills

Strong communication

Customer-focused mindset

Organizational skills

Attention to detail

Job description

Overview

We're continuing to expand our remote team and are looking for dependable, service-minded individuals to join us as Client Concierges. In this role, you'll support clients as they plan upcoming travel and lifestyle experiences by helping keep details organized, providing timely updates, and ensuring everything flows smoothly from start to finish.

This opportunity is ideal for individuals who enjoy working with people, staying on top of details, and contributing to positive client experiences—all within a flexible, work-from-home environment. No prior travel experience is required, as full training and ongoing support are provided.

Responsibilities

• Communicate with clients to understand their preferences, goals, and timelines
• Assist with organizing travel components such as accommodations, transportation, and activities
• Keep clients informed with updates on planning progress and confirmations
• Review available options using approved platforms and share relevant details clearly
• Respond to questions through email, phone, and online messaging tools
• Support changes, updates, and follow-up requests as needed
• Maintain accurate and organized records within internal systems
• Participate in onboarding and ongoing training sessions

What You Gain

• 100% remote work environment
• Flexible scheduling options
• Step-by-step onboarding to help you get started confidently
• Ongoing training and development resources
• Access to travel tools, systems, and supplier networks
• Incentive programs and travel-related perks
• Opportunities for growth within a supportive team

What We Are Looking For

• Strong communication and customer-focused mindset
• Organized with attention to detail
• Ability to manage multiple responsibilities independently
• Comfortable using basic computer systems and online platforms
• Reliable internet connection
• Positive attitude and willingness to learn

Requirements

• Must be at least 18 years of age
• Must be authorized to work within the U.S., U.K., Mexico, Australia, Spain, or other qualifyingregions