Client Communications & Operations Coordinator

Akomahmc; Toledo (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Akomahmc is seeking an Administrative Assistant to provide vital support across daily operations, including email communication, scheduling, and onboarding for clients. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.

Responsibilities include drafting professional emails, maintaining accurate records, coordinating appointments and transportation, and assisting staff with data entry and document preparation.

Qualifications

• Strong written and verbal communication skills.
• Proficiency with email platforms and basic computer applications.
• Ability to write clear and accurate reports.
• Excellent time management and organizational abilities.
• Comfortable navigating online portals and completing digital forms.
• Ability to maintain confidentiality and adhere to organizational policies.
• Prior administrative or client-service experience preferred.

Responsibilities

• Email Communication: Compose, send, and respond to emails on behalf of the organization with professional and timely communication.
• Incident reporting: Prepare, write, and submit incident reports for clients in accordance with policies.
• Appointment Scheduling: Schedule medical and related appointments, coordinate transportation or follow-up as needed, and maintain records.
• Recordkeeping: Maintain organized digital files, including client documents and communications.
• Administrative Support: Assist staff with filing, data entry, scanning, and document preparation.
• Collaboration: Work with service and support staff to ensure timely completion of tasks.

Skills

Communication

Email proficiency

Reporting

Time management

Organization

Digital forms navigation

Confidentiality

Client-service experience

Job description

Akomahmc is seeking an Administrative Assistant to provide vital support across daily operations, including email communication, scheduling, and onboarding for clients. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.

Responsibilities include drafting professional emails, maintaining accurate records, coordinating appointments and transportation, and assisting staff with data entry and document preparation.