Client-Centric Teller: Fast, Accurate Banking & Solutions

Hancock Whitney Corp.; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Hancock Whitney Corp. is seeking a motivated teller to deliver exceptional client interactions and manage routine banking transactions.

You will assist customers with deposits, withdrawals, check cashing, and loan payments, while educating clients on digital tools and expanding relationships with outbound calls. The role requires a High School diploma or GED and at least 6 months of cash-handling or teller experience, with a focus on accuracy, compliance, and superior customer service.

Qualifications

• 6 months of cash-handling, retail, or teller experience required.
• Strong communication and problem-resolution skills preferred.

Responsibilities

• Deliver exceptional client interactions with accuracy and speed.
• Handle client transactional needs including deposits, withdrawals, check cashing, and loan payments.
• Build and grow client relationships through personalized engagement, in-person and outbound calls.
• Educate clients on digital solutions to promote self-service adoption.
• Support branch operations, including cash handling, balancing, and risk management.
• Uphold all risk, compliance, and security standards and maintain professional appearance.

Skills

Cash handling

Customer service

Sales referrals

Education

High School diploma or GED

Job description

Hancock Whitney Corp. is seeking a motivated teller to deliver exceptional client interactions and manage routine banking transactions.

You will assist customers with deposits, withdrawals, check cashing, and loan payments, while educating clients on digital tools and expanding relationships with outbound calls. The role requires a High School diploma or GED and at least 6 months of cash-handling or teller experience, with a focus on accuracy, compliance, and superior customer service.