Client-Centric Service Advisor | Growth & Benefits

Bill's Quality Auto Care; Simi Valley (CA); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

Locally Owned Business

Team oriented environment

Opportunity for Growth

Flexibility

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Training & development

Descripción de la vacante

Bill's Quality Auto Care is seeking a Service Advisor in Simi Valley, CA. You will balance customer care, clear communication, and sales, serving as the primary contact through the service process to build trust and drive revenue growth.

You will greet customers, present recommendations, and coordinate with technicians and parts staff to ensure a professional, satisfying experience from intake to delivery.

Formación

• Greet customers professionally.
• Present recommendations confidently and clearly.
• Stay organized and calm while managing multiple vehicles and customers.
• Follow intake, documentation, follow up, and delivery procedures.
• Take ownership of the full customer experience from start to finish.

Responsabilidades

• Greet customers professionally and guide them through the intake and inspection process.
• Build and present estimates using digital inspections and approved pricing guidelines.
• Communicate clearly with customers, technicians, and parts staff to manage timelines and expectations.
• Follow all intake, documentation, follow up, and delivery procedures.
• Ensure a positive final experience through quality control, delivery review, and post service follow up.

Descripción del empleo

Bill's Quality Auto Care is seeking a Service Advisor in Simi Valley, CA. You will balance customer care, clear communication, and sales, serving as the primary contact through the service process to build trust and drive revenue growth.

You will greet customers, present recommendations, and coordinate with technicians and parts staff to ensure a professional, satisfying experience from intake to delivery.