Client-Centric Relationship Banker

Fairygodboss; Ypsilanti (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking a Relationship Banker to represent our brand with hospitality and modern banking solutions. You will acquire, manage, and retain client relationships, delivering thoughtful financial guidance and leveraging digital tools to enhance the client experience.

The role emphasizes regulatory compliance, proactive client engagement, and collaboration with a team of experts to meet client needs and drive branch success.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable client experiences and tailor product recommendations.
• Excellent communication skills in person and over the phone.
• Ability to resolve client issues with attention to detail and reliability.
• Operate within risk parameters and complete required training.
• High school degree or equivalent; relevant licenses required.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage assigned clients and meet with them to understand financial needs and tailor solutions.
• Communicate clearly to understand and anticipate clients' needs and build trust.
• Educate clients on technology solutions like mobile apps and online banking.
• Learn products and procedures quickly and connect clients to experts for specialized needs.
• Adhere to banking policies, procedures and regulatory requirements.

Skills

Sales experience

Client relationships

Communication skills

Regulatory compliance

Problem solving

Education

High school diploma or GED

Foreign equivalent accepted

Job description

JPMorgan Chase is seeking a Relationship Banker to represent our brand with hospitality and modern banking solutions. You will acquire, manage, and retain client relationships, delivering thoughtful financial guidance and leveraging digital tools to enhance the client experience.

The role emphasizes regulatory compliance, proactive client engagement, and collaboration with a team of experts to meet client needs and drive branch success.