Client-Centric Relationship Banker

Bank of America; Wesley Chapel (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Bank of America is seeking a Relationship Banker in North Carolina to engage clients in the lobby, educate them on mobile and online banking, and perform accurate cash transactions. You will build relationships to identify financial needs and connect clients with suitable solutions while delivering a high-quality client experience.

This role emphasizes proactive client engagement, knowledge of products, and the ability to work a 40-hour week, including weekends, across multiple centers in the

Qualifications

• Enthusiastic self-starter with client focus.
• Strong relationship-building to meet financial needs.
• Willingness to learn and adapt to new banking tech.

Responsibilities

• Engage clients in lobby and educate on self-service options.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand financial goals and connect solutions.
• Grow knowledge by partnering with experts in lending, investments, and small business.

Skills

Relationship building

Customer focus

Communication

Problem solving

Time management

Sales mindset

Adaptability

Education

High School Diploma or GED

Tools

Self-service banking platforms

Job description

Bank of America is seeking a Relationship Banker in North Carolina to engage clients in the lobby, educate them on mobile and online banking, and perform accurate cash transactions. You will build relationships to identify financial needs and connect clients with suitable solutions while delivering a high-quality client experience.

This role emphasizes proactive client engagement, knowledge of products, and the ability to work a 40-hour week, including weekends, across multiple centers in the