Client Relationship Banker

Bank of America; Camden (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States is seeking a proactive client service specialist to engage clients in the lobby, educate them on self‑service options, and assist with transactions using mobile banking, online banking or ATM.

You will build relationships to understand financial priorities and connect clients to solutions, while supporting cash handling, risk controls and referrals to lending, investments and small business experts.

Qualifications

• Minimum education required: High School Diploma or GED or equivalent.
• Sales experience in a salary-plus incentive environment is desired.
• Strong cash handling experience and financial services knowledge are preferred.
• Demonstrates ability to learn and adapt to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to ensure right actions for clients and the bank.
• Grows knowledge by partnering with experts in lending and investments.
• Grows client base through proactive outreach and appointment management.
• Drives the client experience and supports cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED or equivalent

Bachelor's Degree or business-relevant Associate’s Degree (e.g., business management, business administration, or finance)

Job description

Bank of America in the United States is seeking a proactive client service specialist to engage clients in the lobby, educate them on self‑service options, and assist with transactions using mobile banking, online banking or ATM.

You will build relationships to understand financial priorities and connect clients to solutions, while supporting cash handling, risk controls and referrals to lending, investments and small business experts.