Client-Centered Relationship Banker

Bank of America; Galveston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America seeks a client-focused associate to engage customers in the lobby, educate on self-service options, and accurately process cash transactions. You will listen to clients’ financial goals and connect them with suitable banking solutions, building trusted relationships across the financial center.

The role requires flexibility for weekends or extended hours, strong communication, teamwork, and a commitment to delivering exceptional client experiences in a busy, in-office environment.

Qualifications

• Bachelor’s degree or related associate degree in business, management, or finance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor/Assoc degree

Job description

Bank of America seeks a client-focused associate to engage customers in the lobby, educate on self-service options, and accurately process cash transactions. You will listen to clients’ financial goals and connect them with suitable banking solutions, building trusted relationships across the financial center.

The role requires flexibility for weekends or extended hours, strong communication, teamwork, and a commitment to delivering exceptional client experiences in a busy, in-office environment.