Client-Centric Relationship Banker

JPMorganChase; Highlands Ranch (CO); On-site; USD 52,000 - 72,000; Full time

Job summary

JPMorganChase in Colorado Springs is seeking a Relationship Banker to attract, manage, and deepen client relationships within a Chase branch. You will use financial knowledge and technology tools to offer thoughtful solutions, while delivering warm, compliant service in a fast-paced environment.

The role emphasizes building trust, advising on banking products, and coordinating with specialists to meet clients’ financial needs. Weekend hours may be required.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable experiences for clients and elevate service.
• Excellent communication skills, in person and on the phone, tailoring product benefits.
• Ability to resolve client issues with attention to detail and consistency.
• Operate within risk parameters and complete required training.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage and meet with assigned clients in person and by phone to build relationships and tailor recommendations.
• Engage in clear, consultative communication to understand and help clients, building trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs to meet banking needs anytime.
• Learn products and procedures quickly to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client relationships

Communication skills

Issue resolution

Regulatory awareness

Education

High school degree

Tools

SIE exam

FINRA Series 6

63/ state registrations

Life licenses

Job description

JPMorganChase in Colorado Springs is seeking a Relationship Banker to attract, manage, and deepen client relationships within a Chase branch. You will use financial knowledge and technology tools to offer thoughtful solutions, while delivering warm, compliant service in a fast-paced environment.

The role emphasizes building trust, advising on banking products, and coordinating with specialists to meet clients’ financial needs. Weekend hours may be required.