Client-Centric Relationship Banker

JPMorgan Chase & Co.; Chelmsford (MA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. in Chelmsford, MA is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking tools.

You will build lasting relationships through friendly service, clear communication, and guidance on Chase Mobile App, Chase.com, and ATMs, while adhering to regulatory requirements and internal policies.

Qualifikationen

• High school degree or equivalent.
• Ability to work weekends/evenings.
• Strong communication and client-service skills.
• Experience in sales or financial services preferred.
• Ability to explain banking products clearly.

Aufgaben

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Kenntnisse

Client service

Communication

Problem solving

Regulatory awareness

Phone etiquette

Team collaboration

Ausbildung

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Jobbeschreibung

JPMorgan Chase & Co. in Chelmsford, MA is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking tools.

You will build lasting relationships through friendly service, clear communication, and guidance on Chase Mobile App, Chase.com, and ATMs, while adhering to regulatory requirements and internal policies.