Client-Centric Personal Banker II

Gateway; Bartlesville (OK); Hybride; USD 36 000 - 48 000; Plein temps

Résumé du poste

Gateway Bartlesville, OK is seeking a Personal Banker II to be the friendly first point of contact for customers, building lasting relationships while meeting personal and business banking needs.

You will process transactions accurately in a fast-paced environment, balance cash drawers, educate customers on online banking, BillPay, E‑statements, and mobile deposits, and ensure compliance with bank policies and regulations while maintaining exceptional service.

Qualifications

• Strong customer-service orientation and ability to build relationships.
• Excellent communication and interpersonal skills.
• Proficiency with MS Office and basic banking software.
• Ability to work in a fast-paced environment and handle transactions accurately.

Responsabilités

• Provides excellent customer service to customers and guests as the primary contact.
• Greets customers, creates a welcoming, customer-focused environment.
• Identifies customer needs and recommends appropriate financial products and services.
• Assists customers with online banking, BillPay, E‑statements, mobile and ATM deposits.
• Processes transactions accurately and balances cash drawer.
• Ensures compliance with bank policies and regulations and reports suspicious activity.

Connaissances

Customer service

Interpersonal skills

Communication skills

MS Office

Formation

High school diploma or equivalent

Description du poste

Gateway Bartlesville, OK is seeking a Personal Banker II to be the friendly first point of contact for customers, building lasting relationships while meeting personal and business banking needs.

You will process transactions accurately in a fast-paced environment, balance cash drawers, educate customers on online banking, BillPay, E‑statements, and mobile deposits, and ensure compliance with bank policies and regulations while maintaining exceptional service.