Client-Centric IT Support Specialist

Perkins Eastman; Dallas (TX); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) options

PTO

Company paid holidays

Life insurance

Professional development

Job summary

Perkins Eastman in Dallas is seeking an IT Client Service Specialist to provide customer-service focused support for the Dallas office and other locations. This role includes troubleshooting, maintaining IT systems, and collaborating with the IT team on technologies.

Qualified candidates should have a BS in Computer Science or equivalent education, at least 2 years of IT support experience, and strong problem-solving skills. The position offers a flexible hybrid work policy and various benefits.

Qualifications

• Minimum 2 years of IT Support experience.
• Strong technical documentation skills.
• Team-oriented, reliable, responsible.

Responsibilities

• Support maintaining hardware, software, and systems.
• Assist with troubleshooting issues.
• Organize and maintain IT resources.

Skills

Customer service

Technical support

Problem-solving

Communication

Documentation skills

Education

BS in Computer Science (or related field) or equivalent education

Tools

Microsoft Office Suite

Windows Server 2012/R2

Windows 10

Acronis

VMware

Citrix

Job description

Perkins Eastman in Dallas is seeking an IT Client Service Specialist to provide customer-service focused support for the Dallas office and other locations. This role includes troubleshooting, maintaining IT systems, and collaborating with the IT team on technologies.

Qualified candidates should have a BS in Computer Science or equivalent education, at least 2 years of IT support experience, and strong problem-solving skills. The position offers a flexible hybrid work policy and various benefits.