Banking Specialist II: Client Solutions & Accounts

Orrstown Bank; Hanover (York County); On-site; USD 36,000 - 56,000; Full time

Job summary

Orrstown Bank's North Hanover Branch in Hanover, PA seeks a Banking Specialist II to handle cash transactions, support client servicing and new accounts, and promote bank products. The role emphasizes strong client conversation, discovery, and risk-aware service in a busy financial center.

The Banking Specialist II will balance cash, assist with branch operations, and mentor new staff while adhering to Bank policies and BSA/AML requirements. NMLS registration is required post hire.

Qualifications

• High school diploma or equivalent required.
• Prior cash handling experience; minimum 1 year in related banking positions preferred.
• Proficient reading, verbal, and written communication; strong math and computer skills.

Responsibilities

• Process cash transactions and balance teller cash drawer; provide overrides as needed to manage risk.
• Assist clients with account openings, servicing, and new account requests.
• Engage in conversational discovery to identify client needs and recommend bank products.
• Utilize bank conversation model and reporting to identify sales and service opportunities.
• Support branch operations, onboarding of new associates, and ensure compliance with policies.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Cross-selling

Education

High school diploma or equivalent

Job description

Orrstown Bank's North Hanover Branch in Hanover, PA seeks a Banking Specialist II to handle cash transactions, support client servicing and new accounts, and promote bank products. The role emphasizes strong client conversation, discovery, and risk-aware service in a busy financial center.

The Banking Specialist II will balance cash, assist with branch operations, and mentor new staff while adhering to Bank policies and BSA/AML requirements. NMLS registration is required post hire.