Client-Centric Banking Specialist

JP Morgan Chase; Monet (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker at a branch in Florida. You will welcome clients, deliver attentive service, open new accounts, and leverage digital banking tools to meet clients' financial goals.

You will build trusted relationships by listening, asking thoughtful questions, and presenting relevant solutions while collaborating with the branch team to drive client satisfaction. Ideal candidates have strong customer service experience, the ability to learn products quickly, and a

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand needs.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products and procedures.
• Customer service experience is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a device.
• Open new accounts and provide account servicing while following policies.
• Assist clients with day-to-day banking and using self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Perform branch operations in line with bank policies.

Skills

Customer focus

Relationship building

Client engagement

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker at a branch in Florida. You will welcome clients, deliver attentive service, open new accounts, and leverage digital banking tools to meet clients' financial goals.

You will build trusted relationships by listening, asking thoughtful questions, and presenting relevant solutions while collaborating with the branch team to drive client satisfaction. Ideal candidates have strong customer service experience, the ability to learn products quickly, and a