Client-Centric Banking Associate: Hospitality & Solutions

Aumni; Fairfield (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality, deliver outstanding client experiences, and leverage digital banking solutions in daily interactions. The role centers on building trust with clients, offering product knowledge, and contributing to branch success.

Responsibilities include greeting clients, opening accounts, guiding transactions, and collaborating with the branch team to meet financial goals while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships.
• Ability to engage clients with clear, polite communication.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and perform account servicing while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships through attentive listening and collaborative teamwork to help clients achieve financial goals.
• Perform branch operations including cash handling and device management in line with policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Learning products

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality, deliver outstanding client experiences, and leverage digital banking solutions in daily interactions. The role centers on building trust with clients, offering product knowledge, and contributing to branch success.

Responsibilities include greeting clients, opening accounts, guiding transactions, and collaborating with the branch team to meet financial goals while adhering to policies and regulatory requirements.