Client-Centric Banker: Hospitality & Tech-Savvy Service

Aumni; Peoria (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality and to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using the latest banking solutions and technology.

You will greet clients, manage lobby traffic with a tablet, open accounts, and assist with day-to-day transactions via Chase Mobile App, Chase.com, and ATMs, while complying with all policies and regulatory

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies.
• Educate and assist clients with day-to-day banking transactions including Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by listening, asking questions, and sharing product knowledge – partnering with the team to achieve financial goals.
• Perform branch operations, including managing cash devices while adhering to policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality and to deliver exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients reach their financial goals using the latest banking solutions and technology.

You will greet clients, manage lobby traffic with a tablet, open accounts, and assist with day-to-day transactions via Chase Mobile App, Chase.com, and ATMs, while complying with all policies and regulatory