Client-Centric Banker: Build Relationships & Solutions

Aumni; Hartford (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality, using banking solutions and fintech to deliver exceptional client experiences. The role focuses on greeting clients, opening accounts, and guiding customers through Chase Mobile and online platforms.

You will build trusted relationships, listen actively, and collaborate with branch team members to help clients achieve their financial goals while adhering to regulatory requirements and bank procedures.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking transactions and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients meet financial goals.
• Handle branch operations tasks, including cash devices, while following bank policies.

Skills

Client service

Relationship building

Effective communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality, using banking solutions and fintech to deliver exceptional client experiences. The role focuses on greeting clients, opening accounts, and guiding customers through Chase Mobile and online platforms.

You will build trusted relationships, listen actively, and collaborate with branch team members to help clients achieve their financial goals while adhering to regulatory requirements and bank procedures.