Client-Centric Banking Associate

TD Bank; Philadelphia (Philadelphia County); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank in Philadelphia, PA is hiring a Teller to assist clients with everyday banking needs and deliver a high-touch, relationship-driven service. You will handle cash transactions, educate customers on self-serve options, and refer clients to partners for additional products and services.

The role emphasizes accuracy, compliance, and strong communication to help clients reach their financial goals. The position requires a High school diploma or GED, excellent communication skills, and the

Qualifications

• High school diploma or GED is required.

Responsibilities

• First point of contact for clients, guiding traffic flow and delivering high-touch service.
• Process everyday banking transactions accurately and efficiently.
• Identify client needs and refer to appropriate partners for solutions.
• Educate clients on banking products and self-serve options using available tools.
• Ensure compliance with policy and risk standards.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High school diploma or GED

1 year demonstrated experience working with clients

Teller or cash-handling experience preferred

Ability to work evenings, weekends and holidays

Complete required job-related training upon hire

Strong organization skills

Excellent communication skills

Problem solving skills

Schedule and prioritize work

Work independently and within deadlines

Sound judgment in decision making

Microsoft Office proficiency

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Philadelphia, PA is hiring a Teller to assist clients with everyday banking needs and deliver a high-touch, relationship-driven service. You will handle cash transactions, educate customers on self-serve options, and refer clients to partners for additional products and services.

The role emphasizes accuracy, compliance, and strong communication to help clients reach their financial goals. The position requires a High school diploma or GED, excellent communication skills, and the