Client-Focused Banking Associate

TD; Garrettford (PA); On-site; USD 45,000 - 56,000; Full time

Job summary

TD is seeking a customer-focused associate in Drexel Hill, PA, to deliver friendly, accurate everyday banking services. You will guide clients, process transactions, educate on digital tools, and refer to partners to meet financial goals. Strong communication and organization help ensure a smooth client experience.

The role supports TD’s service standards, with expected flexibility for evenings, weekends, and holidays. Join a team dedicated to risk-aware, client-centric banking.

Qualifications

• High school diploma or GED required.
• Notary license preferred.
• Experience handling client transactions preferred.
• Ability to work evenings, weekends and holidays as scheduled.

Responsibilities

• First point of contact for clients, guiding them through services.
• Deliver accurate, everyday banking transactions while expanding relationships.
• Educate clients on products and digital solutions and refer to specialists as needed.
• Handle routine requests with minimal discretion and escalate complex issues.

Skills

Client-focused service

Communication skills

Problem solving

Organization

Time management

Independent work

Microsoft Office

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD is seeking a customer-focused associate in Drexel Hill, PA, to deliver friendly, accurate everyday banking services. You will guide clients, process transactions, educate on digital tools, and refer to partners to meet financial goals. Strong communication and organization help ensure a smooth client experience.

The role supports TD’s service standards, with expected flexibility for evenings, weekends, and holidays. Join a team dedicated to risk-aware, client-centric banking.