Banking Associate — Personal Banking Advisor

TD Bank; Philadelphia (Philadelphia County); On-site; USD 63,038,976 - 79,515,072; Part time

Job summary

TD Bank is seeking a Banking Associate in Northern Liberties (Philadelphia) to handle everyday banking transactions and educate customers on TD products and services. The role focuses on building customer relationships, providing consultative support, and guiding customers toward appropriate TD solutions.

The position requires strong communication skills, a willingness to learn, and the ability to work in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED required.
• 1 year experience connecting with customers or in a service role preferred.
• Excellent communication and problem-solving skills are essential.
• Proficiency with Microsoft Office is preferred.

Responsibilities

• Handle daily customer transactions and account servicing at the teller line or platform.
• Educate customers on banking products and services to meet their financial needs.
• Build trust through educational content, guidance, and proactive recommendations.
• Maintain accuracy, compliance, and quality in all banking activities.

Skills

Customer service

Communication

Problem solving

Microsoft Office

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank is seeking a Banking Associate in Northern Liberties (Philadelphia) to handle everyday banking transactions and educate customers on TD products and services. The role focuses on building customer relationships, providing consultative support, and guiding customers toward appropriate TD solutions.

The position requires strong communication skills, a willingness to learn, and the ability to work in a fast-paced retail banking environment.